Polityka zwrotów
Oferujemy 7-dniowe okno powrotu.

Oznacza to, że możesz poprosić o zwrot w ciągu 7 dni po otrzymaniu zamówienia.

To initiate a return, please reach out to us at [email protected]. If your return request is approved, we will provide you with a return shipping label and clear instructions on how to return your item. Please note, items sent back without prior authorization will not be accepted.

Damages and Issues
We strongly recommend inspecting your items upon delivery. If you receive a damaged or defective product, or if you were sent the wrong item, please contact us right away. We will assess the situation and make necessary corrections.

Exceptions / Non-Returnable Items
Certain items are not eligible for return, including:

• Perishable goods
• Customized or personalized products
• Produkty higieny osobistej
• Hazardous materials, flammable liquids, or gases

If you are unsure whether an item is returnable, please contact us for clarification.

Sale Items and Gift Cards
Please note that sale items and gift cards are non-returnable and cannot be refunded.

Exchanges
If you’d like to exchange an item for a different one, the quickest way is to return the item you have and place a new order for the replacement.

European Union 14-Day Cooling-Off Period
For customers located within the European Union, you have the right to cancel or return your order within 14 days of receiving it, no questions asked. The item must be unused, in the same condition as received, and in its original packaging. A receipt or proof of purchase is required.

Refunds
Po otrzymaniu zwróconego przedmiotu i przeprowadzenie inspekcji powiadomimy Cię o zatwierdzeniu lub odrzuceniu zwrotu.

Jeśli minęło więcej niż 15 dni roboczych od czasu zatwierdzenia twojego zwrotu i jeszcze nie otrzymałeś zwrotu, skontaktuj się z nami pod adresem [email protected] Aby uzyskać pomoc.

Skontaktuj się z nami
W przypadku wszelkich pytań lub obaw dotyczących naszej polityki zwrotnej, nie krępuj się do nas o godz [email protected].